Plants are subject to pruning before shipping. *
All orders are shipped once a week on Wednesdays
-Stress- Shipping can cause stress to a plant, mostly because it spends a few days in a dark stuffy box. Most of plants survive with no problems or with a minimal stress (some leaf drop may occur), and recover quickly others may require extra love and attention with watering and gentle light after unboxing.
-Physical damage- Sometimes a carrier may damage boxes during handling.
It does not happen often as we try to pack your plants with extra special attention but unfortunately there are some things beyond our control. In cases of serious damage, only the carrier can be responsible for it. If it's just a broken branch or even part of a stem - just let it grow, take care of your plant and it will respond to your love. We understand your frustration if damage occurs, and usually offer our customers a discount or a free plant with his/her next order.